Instruction Documents

Every company, whether they are considering Pacific Coast Call Centres or are a current customer, needs to have access to the same documents and instruction. This section will allow you to download the documents you may need for a variety of situations, depending on your role.

Owners / Managers

For Owners / Managers of Taxi Companies, we are providing various documents either to show others about Pacific Coast Call Centres, provide important information and instruction about how the system works, and actions for certain situations.


These documents are for installers who are working on Cars associated with Pacific Coast Call Centre’s Companies. Documents such as how to wire a car correctly can be found here.


Drivers should look at our Driver Training and Driver FAQ pages for more information.