In hindsight we wished we had done so much earlier. Customer reaction has been mixed for the same reasons but in general very positive. As with all new business ventures there are the odd hiccups but compared with our old ways these are very minor.
The pressure taken off of our management and freedom that it gives the drivers is enormous as they can concentrate on the customer instead of the old two way radio. Our drivers are happy that all is fair our fuel use is down, waiting times are down, and our stress levels are at an all time low.
We can only see it improving from here on.”
Scully & Sandy, Managers of Amity Taxis
Colin, Manager of Lithgow Taxis